Managed IT Services
We Manage IT.
You Focus on Growth.
Proactive monitoring, fast support, and expert management of your IT environment — so your business runs smoothly and securely.
- ProactiveWe prevent issues before they impact your business.
- ReliableHigh availability, performance and uptime you can trust.
- ResponsiveReal people. Fast response. Clear communication.
Our Managed IT Services
Comprehensive support. Complete peace of mind.
Contracts that cover your people, your IT assets and the power systems those assets depend on.
Managed IT services
IT Support Contract
Helpdesk support for end users and IT teams.
- Remote & On-site Support
- User Management
- Hardware & Software Support
- Priority Response SLAs
UPS Service Contract
Ensure your UPS systems are always ready when you need them.
- Preventive Maintenance
- Battery Health Checks
- Firmware Updates
- Emergency Support
Managed Print Service
We manage your print environment to reduce cost and downtime.
- Print Fleet Management
- Supplies & Parts Management
- Usage Monitoring
- Cost Optimization
IT Hardware Service Contract
Comprehensive care for your critical IT assets.
- Asset Monitoring
- Preventive Maintenance
- Parts Replacement
- Lifecycle Management
- 24/7 MonitoringWe watch your systems around the clock.
- Security FirstMulti-layered protection for your environment.
- Performance OptimizedWe keep your systems running at their best.
- Cost EffectivePredictable pricing and lower total cost of IT.
- Dedicated TeamExperienced engineers who understand your business.
Managed IT Support Plans
Choose the right plan for your business
Every plan is scoped to your environment. Pricing is confirmed after a short assessment.
Support plans
Essentials
Ideal for small teams and startups.
- Remote Support (Business Hours)
- User & Device Management
- Patch Management
- Basic Reporting
- Most popular
Professional
For growing businesses with critical IT needs.
- 24/7 Remote Support
- On-site Support (Scheduled)
- Monitoring & Alerts
- Backup Monitoring
- Monthly Reports
Enterprise
For organizations with complex IT environments.
- 24/7 Support (Remote & On-site)
- Proactive Monitoring
- Security Management
- Vendor Management
- Quarterly Business Review
Why businesses choose Gitech
- We align IT with your business goals
- Proactive approach reduces downtime
- Certified and experienced engineers
- Clear communication and reporting
- Flexible plans that grow with you
FAQ
Frequently asked questions
Depending on the plan, services can include helpdesk support, remote and on-site assistance, user management, monitoring, maintenance, device support and IT advisory.
Yes. We provide both remote and on-site support, depending on the issue, service agreement and support requirements.
Yes. We can assess and maintain existing UPS and battery systems, subject to their condition, specifications and serviceability.
Pricing is based on the scope of support, number of users and devices, locations, service requirements and level of support required. We recommend a plan based on your actual environment rather than a one-size-fits-all price.
Yes. Your business will have a designated point of contact to help coordinate support requests and ensure continuity in your IT support relationship.
Yes. Your managed IT plan can be reviewed and adjusted as your users, devices, locations and support requirements change.
Trusted Technology Partners
Trusted Technologies. Engineering-Led Solutions. Vendor-neutral advice, always.
- APC by Schneider Electric
- Vertiv
- Eaton
- Deye
- Growatt
- Mercury
- Dell
- Lenovo
- HP
- Microsoft
- Cisco
- Fortinet
- Sophos
Let us manage your IT, so you can focus on what matters most.
Talk to our experts and get a tailored support plan that fits your business.